Troubleshoot
Cannot log into Windows user account
Recover access when locked out of a user account
If you are locked out of your Windows user account after setup or Microsoft account linking, reset your account credentials using a bootable Windows PE environment.
🔑 Resetting credentials
- On a secondary computer, download Hiren's BootCD PE ISO.
- Flash the ISO to a USB drive using Rufus or Ventoy.
- Boot your target PC from the USB drive.
- On the WinPE desktop, open Utilities > Security > Passwords.
- Launch Windows Login Unlocker.
- Select your Windows user account from the list.
- Click Reset/Unlock.
- Restart your computer and boot into ReviOS normally.
🛡️ Preventing lockouts
To avoid account lockout when connecting a Microsoft account:
- Open Settings > Accounts > Sign-in options.
- Configure both a local password and a Windows Hello PIN code.